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Lost 'Categories' from ACT 2007 when Upgraded to 2011 - Help

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New Member
Posts: 1
Country: USA

Lost 'Categories' from ACT 2007 when Upgraded to 2011 - Help

Hi

I recently upgraded from ACT 2007 to 2011. In a 2007 'contact' there is a field below ID/Status called 'Categories'. When I upgraded, the Categories disappeared replaced by a 'Referred by' field with drop down menu.

 

How can I bring the 'Categories' field from 2007 and place them on the 2011 contact field below ID /Status?

 

Regards

 

fantonacci

Silver Contributor
Posts: 1,813
Country: USA

Re: Lost 'Categories' from ACT 2007 when Upgraded to 2011 - Help

I"m going to take a guess and say that perhaps you are not on the layout you are used to.  Please verify your layout (at the top of the contacts screen) is your regular layout and let us know.

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