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Losing ACTPro 2011 registration

New Member
Posts: 1
Country: USA

Losing ACTPro 2011 registration

I have a problem with losing my Registration on ACT Pro 2011. I have been running for about 6 months. My ACT crashed today. It may be related to a third party add in called Exponential.

 

When I try to get back into it, it asks me for my serial number. When I put that in, it tells me that that number is already registered and activated. The ACT screen will not go any further.

 

Thanks,

Dennis

 

Loyal Listener
Posts: 11
Country: USA

Re: Losing ACTPro 2011 registration

Things to check:

Is your User Account Control, U.A.C., on or off? I suggest off.

Are you a local machine Administrator? You should be.

Make certain you are logged on to the internet.