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Lookup

Copper Contributor
Posts: 38
Country: United States

Lookup

Is it possible when I Lookup My Record, to have the database open My Record with All Contact showing, not just My Record as in 1 of 1 contacts?
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Lookup

When performing the Lookup > My Record, there is only 1 result to the search so it will be listed as 1 of 1.  There is no way to change that behavior. 

 

After doing the Lookup > My Record you would need to go back to Lookup and select 'All Contacts', which will then take you to the Contact List view with your My Record highlighted.  You can then double click on your contact record or click on the Detail View button to get back into your My Record.

Greg Martin
Sage