Community
Showing results for 
Search instead for 
Do you mean 
Reply

Lookup seems to crash, Act! Pro Version 16.0.291.0, Hot Fix 1

Copper Contributor
Posts: 93
Country: United States

Lookup seems to crash, Act! Pro Version 16.0.291.0, Hot Fix 1

Allof a sudden, when runing Lookups, a pop-up appears with about 30-40 lines of code.  I ran Database Maintenance / Check & repair.  The problem disappeared.  Then it quickly came back...ugh...

 

Running Windows 8.1

Moderator
Posts: 704
Country: USA

Re: Lookup seems to crash, Act! Pro Version 16.0.291.0, Hot Fix 1

Fritzjurg,

 

Can you take a screenshot of, or copy the code, so we can look at it?

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com
Copper Contributor
Posts: 93
Country: United States

Re: Lookup seems to crash, Act! Pro Version 16.0.291.0, Hot Fix 1

It happened Wednesday & Thursday but forgot to take a screenshot.  I'm running many queries yesterday & today and the pop-up has not occured.  I did a Microsoft 8.1 weekly upgrade on Monday and restarted the laptop.  The issue has not appeared.  If it occurs again, will take the screenshot & post.

 

It generally happened when running an email Lookup.  The code page would popu.  Sometimes, the middle drop down menu (Contains, etc.) would appear blank too - none of the available options would appear.