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Lookup menu stopped working

Copper Contributor
Posts: 52
Country: Netherlands

Lookup menu stopped working

I am using:

Sage ACT! Pro 2012 Version 14.1.108.0

with a private database

on a Windows 7 machine

 

Today the lookup menu stopped working. When I try to lookup a company/first name etc via the menu, Act does not respond ( I have made keyboard shortcuts for those lookups as well but they do not respond either). Also when I use the general search field at the top of the screen there is no response.

When I use the 'search' option from the lookup menu   I am getting the following error message

 

error_act.png

 

Strangely enough  the lookup in the Navigation bar does respond and performs lookups as normal

 

I have already checked and repaired the database but no change. 

Copper Contributor
Posts: 52
Country: Netherlands

Re: Lookup menu stopped working

[ Edited ]

Problem solved after another restart of the PC following the check and repair. I am still curious what caused the problem though