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Lookup by example broken in ACT! 2010

Accepted Solution Solved
Copper Contributor
Posts: 99
Country: USA
Accepted Solution

Lookup by example broken in ACT! 2010

"Lookup by example" is broken in ACT! 2010 if you have any decimal fields in your layout.  Searches return no results.  This has been acknowledged in the Knowledge Base as a bug.  The suggested workaround, to remove any decimal fields from your layout, obviously isn't much of a workaround as some of my necessary fields are now no longer available for use.

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2566...

 

Is this going to be fixed in the next service pack?

Best Regards,


Chuck

Accepted Solutions
Solution
Accepted by topic author ECSI
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 99
Country: USA

Re: Lookup by example broken in ACT! 2010

ACT! 2010 Service Pack #1 fixes this issue.
Best Regards,


Chuck

View solution in original post


All Replies
Copper Super Contributor
Posts: 110
Country: USA

Re: Lookup by example broken in ACT! 2010

Hello Chuck, How are you using this decimal field? Is it like a price per square foot? Dave
Dave Worral
ACC@Customer-IT.com
ACT! Consultant & Premier Trainer
Copper Contributor
Posts: 99
Country: USA

Re: Lookup by example broken in ACT! 2010

Hey Dave.... yes, I have several decimal fields for similar types of data.  It's just insane that having a standard ACT! field type in your ACT! layout breaks the search functionality, and they haven't patched it yet.

 

Have a great Thanksgiving  - and ship some of that cold Buffalo air to Florida!

 

Best Regards,


Chuck
Copper Super Contributor
Posts: 110
Country: USA

Re: Lookup by example broken in ACT! 2010

Work-around:

  What about using the Advanced Query function?

    You can save frequently used queries and add them to the

      Lookup menu or

      View Icon bars

Dave Worral
ACC@Customer-IT.com
ACT! Consultant & Premier Trainer
Solution
Accepted by topic author ECSI
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 99
Country: USA

Re: Lookup by example broken in ACT! 2010

ACT! 2010 Service Pack #1 fixes this issue.
Best Regards,


Chuck