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Lookup Phone #s

Bronze Contributor
Posts: 930
Country: USA

Lookup Phone #s

When I lookup a phone number I may not know whether it's a direct # or main # or cell# or home#.  ACT! should search ALL phone number fields for me.  (Same goes for email addresses - it should look in all e-mail fields.

 

Of course, that assumes all phone # fields were created as type Phone, and all e-mail fields were created as type e-mail.

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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Lookup Phone #s

[ Edited ]

Hello Kevin,

When you do a lookup, one of the field options is "Any Phone Field", which will search all phone-type fields in the database. The same "Any" type of search is also available for address fields and email fields.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Bronze Contributor
Posts: 930
Country: USA

Re: Lookup Phone #s

Wow, never, ever noticed those options - I guess I only go in the field drop down for Record Manager, and little else.  Thanks!

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Copper Contributor
Posts: 126
Country: USA

Re: Lookup Phone #s

Jeez, I never noticed this one either!