07-05-2010 12:33 PM
I have lost the lookup function. I click on the menu and no response. I have used this often and now not working. I ran the software again using the repair function but to no avail. Any help?
07-06-2010 09:43 AM
Try the Tools > Customize > Reset Toolbars and Menus option. Once reset, test the Lookup function.
If that does not resolve the issue:
- What version of Act! are you running?
- What is the operating system on your computer?
- Are any other options unavailable?
- Does your calendar view look correct?
For the 'Repair' option, it may require that the Act! program be uninstalled and then reinstalled, so that the program files are completely re-written.
07-06-2010 01:46 PM
Tried reset toolbar- no luck.
Running Act By Sage 2007 (9.0) Version 188.8.131.52 on Windows XP
Other options appear to work OK
I can do an advance lookup but not single item such as company, contact, state, city, etc.
Thanks for any suggestions to resolve this.