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Logon APFW Web Site too long

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New Member
Posts: 3
Country: France

Logon APFW Web Site too long

Hi,

 

New installation of APFW

Act! Premium (Web) Version 21.0.295.0, Update 9
Server: Windows 8 Intel Core I5 32 Go RAM
Act! and IIS on the same server

Login trough web takes at least 35 seconds. Url: https://***.domain.***/APFW

 

It's a problem for Zapier application with timeout to 30s

 

The same pb here : https://community.act.com/t5/Act-Premium/APFW-v18-EN-Thread-was-being-aborted/m-p/317233/highlight/t...

 

Please help!

 

Regards,

Jérôme

j.dubois@opus-developpement.com

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Silver Contributor
Posts: 2,062
Country: United_Kingdom

Re: Logon APFW Web Site too long

Please make sure that ACT is not set to open on the welcome page. Contact View is best.

Highlighted
New Member
Posts: 3
Country: France

Re: Logon APFW Web Site too long

Hi,


ACT is set to contact view but that's not the problem.


Connexion to authentication page (screen page enclosed) is too long, probably IIS problems on our serveur.

Do you know means to improve speed of website on IIS?


Regards,

Jérôme DUBOIS

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Silver Contributor
Posts: 2,062
Country: United_Kingdom

Re: Logon APFW Web Site too long

Here is a link that you may find useful on speeding up a web site response. It is not ACT specific but does deal with general performance problems.

 

https://bobcares.com/blog/iis-website-slow-to-load/#:~:text=%20Causes%20of%20IIS%20website%20slow%20...