10-13-2008 12:07 PM
What version of ACT! (the full build from Help | About)?
What message do you get that it's locked?
10-14-2008 12:40 AM
Delete the database PAD file
File | Open
Change File Type to ADF
Open the database via the ADF file
Does that work?
10-14-2008 05:12 AM
No, I just have a one user license. It just told me that it had an updated version 10.0 and I think when it updated the one database I must have hit a button incorrectly. There are 3 databases I maintain and the other 2 updated as well and I can access them with no problem.
10-14-2008 06:07 AM
Can you give us the exact error message? If its saying the database is locked, then you can go into actdiag and unlock the database.
- Go to Start and select Run. Type in actdiag and click Ok.
- When ACT! Diagnostics appear, select Databases then Database List.
- Find the database in question and select it.
- Then right click and select Unlock Database.