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I have these symptoms on one PC that has a brand new installation of ACT 2009 on it (though it did once have ACT 8 on it)
The other PC I installed doesn't have the problem.
When the user clicks "Lookup" or "Search", absolutely nothing happens. No freeze or anything.
This is a single display PC and always has been.
The search on the left hand sidebar works but the user wants to be able to use the toolbar buttons.