06-04-2010 08:12 PM
06-08-2010 01:31 PM
I believe you are using the Act! email program and the answer for that will be - no, there is no option to automatically attach incoming emails to contacts.
If you are integrating Act! with Outlook and using Outlook as the composing program, you can create an Outlook rule which will attach all incoming emails to the appropriate contact record(s). For information on creating such a rule visit this article: Outlook Rule to Attach Incoming Emails
06-09-2010 01:34 PM