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Linking emails to sender automatically

Tuned Listener
Posts: 42
Country: USA

Linking emails to sender automatically

Everytime I get an email, I have to right click on it and choose add to sender/link to sender.  Is there a way that I can make ACT automatically link all of my incoming emails?  I thought that I turned on such a setting, but it never worked,
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Linking emails to sender automatically

I believe you are using the Act! email program and the answer for that will be - no, there is no option to automatically attach incoming emails to contacts.

 

If you are integrating Act! with Outlook and using Outlook as the composing program, you can create an Outlook rule which will attach all incoming emails to the appropriate contact record(s).  For information on creating such a rule visit this article: Outlook Rule to Attach Incoming Emails

 

Greg Martin
Sage
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Linking emails to sender automatically

Be careful creating an 'auto-attach inbound emails' rule in Outlook.  While it is technically possible to do it, many have found that it tends to crash Outlook.