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Linking Documents to History of ACT 2009.

New Member
Posts: 3
Country: United States

Linking Documents to History of ACT 2009.

I am having trouble linking ACT created documents to the history tab, it used to work on the old computer but now that i just installed it again, it is not working.

 

Please advise.

 

Thanks

New Member
Posts: 3
Country: United States

Re: Linking Documents to History of ACT 2009.

Maybe I should expand on the problem i am having, whenever I used to use the "write" feature of ACT, it would ask me to save the communication in ACT, and i would have the option to save the linked file as well.


I am no longer getting that option anymore.

 

I Just did a clean re install.

 

Using Windows XP

ACT 2009

WIndows Office 2007,

 

Hopefully we can get this figured out.

 

Thanks

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Linking Documents to History of ACT 2009.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Linking Documents to History of ACT 2009.

Can you provide some additional information:

- Which Word Processor program are you using?  Is it Act! Word Processor or Microsoft Word - you can tell by going to Tools > Preferences > Communication tab.

- Which Ant-Virus/Firewall software are you using?

 

If you are using MS Word, test these steps:

- open a document in MS Word outside of Act

- look at the Add-in's menu icon

- look for Act! > click on it

- select 'Attach to Act!'

Does this complete successfully or do you get an error message?  If an error, what is the error.

 

Try disabling your Anti-Virus/Firewall software - it can block the communication between programs.

 

Greg Martin
Sage