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Linkedin & Web Info

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Copper Elite Contributor
Posts: 135
Country: USA

Re: Linkedin & Web Info

This issue makes ACT! challenging for me as well since I use that feature all day long.  Act! is also crashing every time I send an activity confirmations via email. Are the issues related in any way?

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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Linkedin & Web Info

Hi spsearch,

I don't believe these issues are related.
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New Member
Posts: 4
Country: United_Kingdom

Re: Linkedin & Web Info

I finally got around to editing theLinkedIn link via the Web Tab as Gary had proposed some weeks ago. This proved not too difficult after all and it seems to have worked for me.

 

Separately, I have also noticed that LinkedIn has recently become sluggish to search even through my Firefox browser.

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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Linkedin & Web Info

Hi all, just a quick update:

The issues where the Social Updates tab was not working for Linkedin and Facebook (defects D-05469 & D-05468) have now been resolved with the release of Act! 19.2 Update 1. You can get this update now from the Download Center.

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Copper Contributor
Posts: 28
Country: USA

Re: Linkedin & Web Info

Just upgraded.  It's so slow and bug-ridden, it's unusable.  If you're upgrading to get the social tab feature back, don't bother.

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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Linkedin & Web Info

Hi cthomas1017,

 

If you wish to go into more detail about where exactly you're seeing slowness in the software, and what particular issues you're experiencing in a new thread, we'd be happy to work on them with you, but we will require more specifics.

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Copper Elite Contributor
Posts: 135
Country: USA

Re: Linkedin & Web Info

So bummed.  I thought the Social Updates LinkedIn might be fixed in the 19.2 update. Alas, it worked once, then when I went to another contact it didn't.  Sigh.....

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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Linkedin & Web Info

Hi spsearch,

Have you applied the update released today? Are you seeing the same LinkedIn error page you used to?
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Copper Elite Contributor
Posts: 135
Country: USA

Re: Linkedin & Web Info

Yes, just updated this morning. Yes, it is the same error: "Oops! It's not you. Give it another try, please". The "try again" button does nothing.
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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Linkedin & Web Info

Thanks spsearch. Could you please navigate to a contact at random, then in the social updates tab, if it's still showing the error, click the "Open Browser" button to the right of the tab, then copy and paste the URL it opens here.

We might be able to learn what's going on from this URL.