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Linked Fields Not Updating

Tuned Listener
Posts: 14
Country: United States

Linked Fields Not Updating

Hi,

Having an issue...I've defined new fields at the Company and Contact levels and linked them together.  When I update at the Company level, the changes are not pushed to the Contacts.  I've confirmed in the "View Linked Fields" area that the fields are showing as linked.  Why are they not updating on the Contact record?  Any ideas?

 

Version 10.0.3.182, Hotfix 1

 

Thanks

Scott

Tuned Listener
Posts: 14
Country: United States

Re: Linked Fields Not Updating

Anyone ever encountered this issue? 

Copper Super Contributor
Posts: 59
Country: USA

Re: Linked Fields Not Updating

I am having this exact same issue now, with an ACT v16 PRO database.  This feature inexplicably works on some fields but not others, even when all the fields in question are shown in the "show linked fields" dialog box.  I have tried database maintenance (check and repair) but not sure what else to try at this point.  Any ideas?

John Tytus
Prescience, LLC
Cincinnati, OH
www.iprescience.com
Copper Contributor
Posts: 9
Country: United_Kingdom

Re: Linked Fields Not Updating

I am having the same problem, on 17.2 Premium

Bronze Contributor
Posts: 1,394
Country: USA

Re: Linked Fields Not Updating

I too have had the same problem.

 

But sometimes it does update.  

 

I haven't tested this but I do have a few "non-technical" thoughts:

 

  • The first field and the linked field are not EXACTLY the same size and type.
  • If data is added to the linked field, it will not update if the souce field is changed.  
  • Data is added to the source field, but when saving one inadvertendly selects "No" when asking to update the linked fields.

Just some thoughts.

 

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit