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Link emails to contact records automatically

New Member
Posts: 1
Country: USA

Link emails to contact records automatically

I am wanting to configure each contact email address to automatically link to its corresponding contact record. I don't want to have to manually create the link every time I receive an email. How is this done in ACT? This is a feature I am used to in Goldmine. I purchased ACT on a recommendation and cannot figure out how to configure it. Any help would be appreciated.
 
All the best,
 
Daniel Longo
Nickel Super Contributor
Posts: 441
Country: UK

Re: Link emails to contact records automatically

ACT won't link incoming emails automatically only outgoing.  To do this you will need to set up an ACT! address book in Outlook.  KB article is here http://tinyurl.com/5sk5fn.
 
Tom