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Licensing Question

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New Member
Posts: 6
Country: USA

Licensing Question

[ Edited ]

A client of mine has accepted a proposal to upgrade their computer systems. As such, I'll be reinstalling Sage act! Pro 2013. Do I need to be worried about the license key being "burned" in the initial setup process? In other words, they're not going to have to buy a new key just because they're upgrading, are they?

 

Thanks! Smiley Happy

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Bronze Super Contributor
Posts: 1,620
Country: USA

Re: Licensing Question

Since you be re-installing on a new computer, you will have to enter the serial number.  I hope your client has kept the SN.

 

Please make a backup using the ACT backup before you start.

 

Good luck, and I hope this helped.

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
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New Member
Posts: 6
Country: USA

Re: Licensing Question

We do have the SN. Just wanted to make sure it wasn't a "burn" number. Example: each time the SN is entered a counter (somewhere/somehow) counts down the number of times it has been used. For us, 3 strikes and you're out; have to buy a new SN for 3--which would make me all the more frustrated. Smiley Happy

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Licensing Question

It's three activation per license, For example one license, three activations, Five licenses, 15 activations. Even then it only blocks activation via internet, you would have to call for activation.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Bronze Super Contributor
Posts: 1,620
Country: USA

Re: Licensing Question

Having changed computer several times myself, I have found ACT to be very accommodating.  (I haven't had to do since Swiftpage bought them, but I suspect they will help).

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor