04-29-2014 11:42 AM - edited 04-29-2014 12:22 PM
A client of mine has accepted a proposal to upgrade their computer systems. As such, I'll be reinstalling Sage act! Pro 2013. Do I need to be worried about the license key being "burned" in the initial setup process? In other words, they're not going to have to buy a new key just because they're upgrading, are they?
04-29-2014 01:13 PM
Since you be re-installing on a new computer, you will have to enter the serial number. I hope your client has kept the SN.
Please make a backup using the ACT backup before you start.
Good luck, and I hope this helped.
04-29-2014 02:13 PM
We do have the SN. Just wanted to make sure it wasn't a "burn" number. Example: each time the SN is entered a counter (somewhere/somehow) counts down the number of times it has been used. For us, 3 strikes and you're out; have to buy a new SN for 3--which would make me all the more frustrated.
04-29-2014 02:43 PM
It's three activation per license, For example one license, three activations, Five licenses, 15 activations. Even then it only blocks activation via internet, you would have to call for activation.
04-30-2014 06:50 AM
Having changed computer several times myself, I have found ACT to be very accommodating. (I haven't had to do since Swiftpage bought them, but I suspect they will help).