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Letter Dates Saved in History

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New Member
Posts: 4
Country: USA
Accepted Solution

Letter Dates Saved in History

I am using ACT! Version 8.0.2.82 and have found that when using the "Write" function to create a letter followed by adding the letter to History that the date of the letter changes automatically when opening the document after it has been saved to History.  For instance, if the letter was created on 9/10/2010 and I access it in History today (9/17/10), when the file is opened the date automatically changes to 9/17/10.   Anyone know how to prevent the date change upon subsequent letter retrieval?


Accepted Solutions
Solution
Accepted by topic author DFCors
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Letter Dates Saved in History

Sorry, I misread the version as 6 not 8. There was a solution for ACT! 3-6 because of how the templates were created but for ACT! 7 and later there isn't any automatic solution. You have to manually insert the date if you don't want it to change.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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All Replies
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Letter Dates Saved in History

Check the knowledgebase, there are documents on this subject.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: Letter Dates Saved in History

Roy,

 

Thanks!  Since there are no FAQ sections for version 8.0 where do you suggest I look?

 

Dale

Solution
Accepted by topic author DFCors
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Letter Dates Saved in History

Sorry, I misread the version as 6 not 8. There was a solution for ACT! 3-6 because of how the templates were created but for ACT! 7 and later there isn't any automatic solution. You have to manually insert the date if you don't want it to change.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Bronze Elite Contributor
Posts: 2,546
Country: New_Zealand

Re: Letter Dates Saved in History

Which word processor have you selected, MS Word or ACT!'s own word processor?

To check which refer in ACT! to; Tools|Preferences, Communications tab.

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


New Member
Posts: 4
Country: USA

Re: Letter Dates Saved in History

MS Word

Bronze Elite Contributor
Posts: 2,546
Country: New_Zealand

Re: Letter Dates Saved in History

The knowledge base article # 12315 still applies.

While it refers to ACT! 6.0 the variable is in Word, not ACT!, so it apples to ACT! 8.0 as well.

So you could choose to edit Letter.adt and right click on the date and choose Edit Field to select the correct date options as per the knowlege base.

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


New Member
Posts: 4
Country: USA

Re: Letter Dates Saved in History

Thank you!