01-14-2009 10:42 AM
We upgraded to ACT! 9.x/2007 from ACT! 6.0. Everything seems to convert over except for our layout that we designed in 6.0 which happens to have all our pertinent information on our clients. When we try to choose the layout in the lower left hand layout menu we get "Error Loading The Layout". Is there any way to fix this?
Thank you for your help.
01-14-2009 11:05 AM
01-15-2009 09:49 AM
My guess is that the layout did convert correct but that the total number of fields in the layout makes the layout size too large to compile when you are trying to use the layout. Have you tried opening the layout in the layout editor?
With 180 additional fields in the database, I suspect that you added multiple fields for what really needs to be in a one-to-many table. Starting with version 10.0.2, it's now possible to add additional custom tables via the SDK and there are several addons that make defining custom one-to-many tables very easy.