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Latest Activity

New Member
Posts: 1
Country: USA

Latest Activity

Hello, Maybe some help. I have Act 2011. On the contact page the listing "Latest Activity" is grey and not working. This is where Act tell you when you last email or called or had a meeting. How do I turn it on or use it.  Thanks for the help.

Moderator
Posts: 719
Country: USA

Re: Latest Activity

The Latest Activity is a system field that tracks data based off of actions that have occurred in the database. For example: if you schedule an activity type of Meeting with John Smith for 11/2/2013, after the meeting has passed, and you clear the activity, the Last Meeting field will automatically populate with 11/2/2013 as the last meeting date. 

 

You cannot manually input data into these fields.

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
New Member
Posts: 1
Country: USA

Re: Latest Activity

How do you activate the "latest activities" field? My boxes are gray. What are the functions that lead to activating this data?

 

Copper Elite Contributor
Posts: 144
Country: Australia

Re: Latest Activity

Hi Rob, the boxes are grey to indicate that they are not a user-editable field. they are always active, and will populate with data if you perform a function such as the one Elise described in her post.

Cheers
Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services