Latest Activity

[BillW185]

Hello, Maybe some help. I have Act 2011. On the contact page the listing "Latest Activity" is grey and not working. This is where Act tell you when you last email or called or had a meeting. How do I turn it on or use it.  Thanks for the help.

[Elise]

The Latest Activity is a system field that tracks data based off of actions that have occurred in the database. For example: if you schedule an activity type of Meeting with John Smith for 11/2/2013, after the meeting has passed, and you clear the activity, the Last Meeting field will automatically populate with 11/2/2013 as the last meeting date. 

You cannot manually input data into these fields.

[Rob Jiranek]

How do you activate the "latest activities" field? My boxes are gray. What are the functions that lead to activating this data?

[Jared Dalrymple]

Hi Rob, the boxes are grey to indicate that they are not a user-editable field. they are always active, and will populate with data if you perform a function such as the one Elise described in her post.

Cheers