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Latest Activity Section

New Member
Posts: 7
Country: USA

Latest Activity Section

I recently noticed that when I logged a Call activity where I left a message, the Call Attempt/Reach fields in Latest Activity section had the same date.  I would think that the Call Attempt field would be the date I tried calling and the Reach field the actual dated I spoke with the contact.

 

Is my thinking correct?  If so, is there any way to correct this?

 

(Using ACT 2011 Pro)

Copper Super Contributor
Posts: 116
Country: USA

Re: Latest Activity Section

nkantsios,

 

Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.

 

Below is a link to a Knowledgebase Article on when the Latest Activities are updated:

http://kb.swiftpage.com/app/answers/detail/a_id/18279

Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com