03-09-2011 12:56 PM - edited 03-09-2011 01:20 PM
I have a client, on the 2/15/2011, in history: I left message. Also I left message on 3/7/2011. Under Latest Activities Call Attempt I see 2/15/2011. It should write 3/7/2011.
And by the way Latest activity Reach write 2/15/2011, I din't reach, I left message.
See image http://imagebin.org/142039
[Edit] I verify and it dose that only on that contact.
But I notice, in any contact history, if I delete a Message left, the Latest activity will continue to show this deleted message history date.
03-09-2011 02:48 PM
03-09-2011 03:46 PM
No I am talking about Latest actuvity : call attemps field. It should show it should wirte: 3/7/2011, but show 2/15/2011.
03-09-2011 03:52 PM
03-10-2011 11:17 AM
Left message will show on Call attempt, and Call completed under Reach.
but for that particular client it got corrupted. Any way I can ducplicate without having to recreate the whole history.
03-10-2011 08:15 PM
01-20-2012 02:09 PM
In my ACT Version under the Latest Activities Contact Detail Screen - the field Call Reach/Meeting - in the Meetings fields I have a good number of users that when the History Results equals Meeting Held it is not updating the Meetings field at all. Is this a known bug in my ACT Version?
ACT 2010 Version 220.127.116.11, Hot Fix 1