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Last Result field to history

New Member
Posts: 1
Country: USA

Last Result field to history

I recently ungraded from Act 6.0 to Sage Act 2011.  With 6.0, text entered into the Last Results field would record in history as, for example, “Last results - Quarterly Service”.  My 2011 Act enters, “Field Last Results changed from “Sent scheduling letter” to “Quarterly Service””

 

Often I need to enter the same result as before, just with a new date.  Act 6.0 did this with no issue.  The newer program sees no change and will not update history with a new date unless there is a change in the result field itself.

 

Ideally, I just want the content of the field, without the extraneous info.  The field is set to record “details”.  I tried choosing “result” from the available fields, but it enters “Field Changed” rather than the new content of the field.

 

Is there a way to send just the new field content to history?  Any help with this is appreciated.

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Last Result field to history