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Laplink PDA Sync

New Member
Posts: 4
Country: USA

Laplink PDA Sync

I have been using Laplink PDAsync for over a year to sync my Treo 700p with ACT! 10


All of a sudden it stopped working and I get the message from Laplink: "Error 1004: Unable to initialize ACT OLE"


Can anyone tell me what this means


Rick English


Bronze Contributor
Posts: 955
Country: Australia

Re: Laplink PDA Sync

Rick maybe the following KB will be of assistance to you to restart the OLE



Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Elite Contributor
Posts: 14,524
Country: Australia

Re: Laplink PDA Sync

You can rebuild the OLEDB with ACTDIAG as per this ACT! Knowledge Base article -


Another option is to look at wireless sync with Handheld Contact (uses the SDK rather than OLE)  - it now has three editions for Windows Mobile including a free version

Copper Contributor
Posts: 78
Country: United States

Re: Laplink PDA Sync

The 700p is a Palm OS phone.  The only solutions that will sync ACT! to Palm OS phones are:


1. ACT! Link for Palm OS software that comes with your ACT! purchase

2. CompanionLink

3. ACT! for Palm OS (though it doesn't sync with the native fields on the Palm phone)

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Laplink PDA Sync

The user had been using the solution he mentioned successfully for more than a year.  It was working and it broke, so it is not that he/she needs a different solution...