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Keyword Searches within a contact STILL do not show in DATE DESCENDING ORDER

New Member
Posts: 2
Country: United States

Keyword Searches within a contact STILL do not show in DATE DESCENDING ORDER

Been an ACT customer since 1999. The earlier versions allowed you lookup a keyword within 1 contact. The results would be displayed from the most recent date down to the oldest date entry.  Since I installed ACT 2007 a couple years ago, I must go through every keyword result, see what the date is, to find the most recent entry.  SURELY, there is a solution for this!  Time is so critical today...I hate wasting it on trying to find the most recent entry within a contact.  Anybody else?? Customer Service said (before I purchased) the Date Descending listing was fixed in 2009...It's not!
Moderator
Posts: 4,395
Country: USA

Re: Keyword Searches within a contact STILL do not show in DATE DESCENDING ORDER

Unfortunately like you've stated, the keyword search unable to be sorted by date.  I have submitted your feedback to product management to be considered in a future version.