07-09-2011 05:56 PM - last edited on 07-10-2011 09:12 PM by ghollister
I'm going nuts. I moved Act over to new laptop (Win 7) yesterday. Backed up old, restored. All good.
Worked on system all day yesterday. Everyone was happy.
Tonight I clock on desktop icon... no response. I got to win explorere Act file and click on application icon... no response.
Act Pro 2011
I do notice that there are a number of Act 330kb application icons. None of them respond.
I also notice the last file modified was called
Linked to Outlook 2007
Any help appreciated.
07-11-2011 06:31 AM
Have you checked your Windows Task List to see if the the ACTSage.exe process is still running? It may be that the ACT! application did not shut down completely previously. You can access the Task List by: pressing the CTRL + ALT + Delete keys simultaneously > then select Task List > select Processes tab. If it is running, click on the process and then use the End Process option. Attempt to launch ACT!.
Here is an article with further steps to resolve the issue: KB Article 23807