Community
Showing results for 
Search instead for 
Do you mean 
Reply

Items not saving to history

New Member
Posts: 6
Country: USA

Items not saving to history

I am having a problem saving new entries in the history. They show up when other users pull up the history for accounts but not when I open. 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Items not saving to history

New Member
Posts: 6
Country: USA

Re: Items not saving to history

And how do I check the filter settings in my history tab?

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Items not saving to history

In a Contact, go to the History Tab
At the top of the Tab:
Dates - All Dates
Types - All
Click Select Users - All Users