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Issues with trial SW - email portion

New Member
Posts: 1
Country: USA

Issues with trial SW - email portion

Have a prodigy account that we are using as a our email domain- having connection issues with ACT sw

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Issues with trial SW - email portion

Hello KnoxJim,

Welcome to the Act! Online Community!

 

It sounds like you are attempting to set up the Act! Internet Mail program to access your Prodigy email system.  Here is an article with instructions for setting up the Internet Mail program:  KB Article 22985

 

Note that the Internet Mail system requires ports 25 and 110, if your mail system is using other ports it will not be able to connect.  One work-around is to configure MS Outlook to connect to your mail system and then integrate Act! and Outlook.

Greg Martin
Sage