Community
Showing results for 
Search instead for 
Do you mean 
Reply

Issue with opening word template documents from ACT

New Member
Posts: 3
Country: Canada

Issue with opening word template documents from ACT

I recently set up ACT to email from Outlook. After doing that I am unable to open any saved templates thru ACT. There are several people in our company using this program and only mine has been affected. So i am unsure of the email is affecting me to open the templates. When i try writing a letter thru saved tempalets I rcve the following error:

 

Sage ACT Error

 

Word can not save because it is already open somewhere else.

(C:\documents and settings\...\Normal.dot

 

Does anyone know how to correct this issue?

 

Thank you!!