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Issue with contact report

New Member
Posts: 6
Country: USA

Issue with contact report

I have the latest version of Act premium and I am having issues when I create a contact report for a single contact, the header and the footer information is there but no content, can anyone help me?

Thank you in advance!

Mark

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Issue with contact report

There likely isn't any notes, history, activities or oppertunities for the contact. The standard template is set to omit any contacts with empty subreports. You need to edit the template and change the property for that.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 6
Country: USA

Re: Issue with contact report

I think your right! do you know how I can fix it so it does print, I do have info in a user field?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Issue with contact report

Open the report for editing and click on the Details bar. In the properties panel (click F4 if it isn't shoeing) and change the Hide on empty subreports property to No.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 6
Country: USA

Re: Issue with contact report

Thanks, I did that first and it still does not work, I just tried it again and its still set to 'no' any other ideas?