02-19-2013 11:15 AM - edited 02-19-2013 12:44 PM
When I synch my contacts, only about 1800 of 3000 are imported into Act!.
When I attempt to synch my calendar, the following is the error message that I get:
Catastrophic fai lure (Exception from HRESULT: Ox8000FFFF (E_UNEXPECTED))
Exception & Source:
at Act.Outlook.Integration .Uti lity. <>c_ DisplayClass2. <GetOutlookAppointmentlist>b_ O( OutlookDataitem p)
at System. Linq. Enumerable. Wherelistlterator' 1. Move Next()
at System.Linq.Enumerable.Count[TSource](IEnumerable' 1 source)
at Act.Outlook.lntegration.Uti lity.GetOutlookAppointment List(DateTime st.art, Date Time end, ProgressService progressService)
at Act.Outlook.Sync.Common.ActivitySynchronizer.SyncAllAppointments(IConfigurationService configurationService, Date Time start, Date Time end)
What do I need to do to fix these problems? Help would be most appreciated!!
02-21-2013 06:30 AM
I'm having the same problem. I'm using Act Pro 2013, Outlook 2010 and Windows 7. I'm receiving this error description:
Context: During Activity addition to Outlook from Sage ACT! Description: Error in _HrGetIDsFromNames: 800706BA Exception: Redemption.RDOAppointmentItem Source: Redemption.RDOAppointmentItem
Context: Synchronizing Activities Description: Error in _HrGetIDsFromNames: 800705BA Exception: Microsoft.Syncronization Source: Microsoft.Syncronization.
I was able to sync the calendars for a short time, then I started getting this error message.
02-25-2013 11:59 AM
Hello Knishfish and Kmbrauer,
Since both or your issues refer to 'redemption', the following article may resolve the issues: KB Article 28356
Be sure to read the Note about steps to prevent creating duplicates.
02-26-2013 07:16 AM
11-11-2014 12:12 PM
I have the same problem. It was working and stopped. I am running ACT Pro 220.127.116.11 Hot Fix 5 with the version of Outlook that came with my MS Office Home and Business 2013.
- I have tried repairing my database
- I have changed the sync from 30 days to 5 days
- I have upgraded ACT to the most current release.
I am getting a variety of error messages but the most recent one says "object reference not set to an instance of an object".
It is maddening because it was working about a week ago.
I am grateful for any guidance.