06-26-2015 05:16 AM
I have an issue related to the interrogation of data in a Field created in "Opportunities".
I am interested in creating a group of contacts to which I should be able to send e-mails within X days before the "arrival date", yet the issue here is that ACT does not interrogate accordingly this information and I did not succeed in understanding the calculation algorithm being applied in the above mentioned situation.
For example: I have a contact with the opportunity "Arrival date" - 28th of June 2015.
I want an e-mail to be sent to all the contacts that have more than 3 days left until the arrival date. If the contact has more than 3 days left until the arrival date, I wish for this one to leave the group, so as to further not receive any e-mails.
How can I do this? This because regardless the selected "operator", the results are not the ones targeted. Where could the problem be?