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Issue installing ACT! 2011 SP1 update

New Member
Posts: 3
Country: USA

Issue installing ACT! 2011 SP1 update

[ Edited ]

I am running 13.0.401.0, Hot Fix 2 and when I attempt to update from the help menu I get a message that I "You already have the latest version of ACT!"  After installing SP1 on another machine the version shows a 13.1.111.0.  Help please.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Issue installing ACT! 2011 SP1 update

[ Edited ]

Hello apburk,

Welcome to the Sage ACT! Community. The SP1 update is not yet available through the in-program update. To download this update, please visit our Download Center at http://www.act.com/support/updates/index.cfm

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: Issue installing ACT! 2011 SP1 update

[ Edited ]

Greig,

 

The downloaded version of SP1 gives a message that  this does not apply to your version.

 

Al

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Issue installing ACT! 2011 SP1 update

[ Edited ]

What is the name of the file you downloaded? And are you using Sage ACT! Pro or Sage ACT! Premium? Just need to verify you downloaded the correct update for your version.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: Issue installing ACT! 2011 SP1 update

Greig,

 

Downloaded the update again.  Worked this time. 

 

Al