06-16-2010 07:59 PM
I am trying to install ACT 2010 on my laptop with Windows 7 Home Premium and during the beginning of the installation process I receive the following error messag: "Your XP machine does not have Service PAck 3 applied. Windows XP Service Pack 3 is a minimum requirement to continue the ACT! installation."
It's strange I know, since this is a store-bought laptop:
Gateway Model NV79
Processor: Intel(R) Core(TM) i3 CPU 2.13GHz
RAM: 4.00 GB
64-bit Operating System
Any ideas or advice would be greatly appreciated.
Thanks in advance - Alex
06-17-2010 06:34 AM
Welcome to the Act! Online Community!
This issue has been known to occur when the 'setup.exe' file is incorrectly set in compatibility mode. Here is an article with instructions for correcting this setting: KB Article 26077