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Issue faxing with ASDS on ACT11

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New Member
Posts: 3
Country: Australia
Accepted Solution

Issue faxing with ASDS on ACT11

Hi All,

I've recently upgraded from ACT6 to ACT11, and am having trouble with faxing.

Any new contact we add to the database can receive faxes fine, and when using ASDS the fax comes in the format of T99649318, but when faxing to old contacts it tried to fax to +61 2 99649318 and the end user fax doesn't seem to pick this up.

Does anyone have any ideas? Any help would be appreciatedSmiley Happy

Regards,

James

Accepted Solutions
Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
New Member
Posts: 3
Country: Australia

Re: Issue faxing with ASDS on ACT11

Hi Everyone,


Thanks for your help, they got back to me and I just had to run the "phone fix" option, ended up being quite simple to fixSmiley Happy

James

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All Replies
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Issue faxing with ASDS on ACT11

You need to contact ASDS for information on that.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: Australia

Re: Issue faxing with ASDS on ACT11

Hi,


I did, but while I wait I thought I would post here, to see if anyone else has had the same issue.

James

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Issue faxing with ASDS on ACT11

[ Edited ]

I just tried to install the asds fax software and a window display read that the product only works with ACT! version 7 and 8..

For many years now I have used www.faxtalk.com   but it does not interface with ACT!.  cheers - fsb

 

Sounds like  you should for sure call 

SusanIkemi-Shott

ASDS Computer Company303-465-6465 x114

 

I got their product to work just fine on act 2008/10.02   BUT it disables my Phone Contact Dialer -

so I have to choose to have either a fax dialer or a phone dialer. I spoke to Susan at ASDS and she said Sage needs to fix their dialer.

It causes modem probs that cause faxadmin dialer to fail.  If Sage could work on this hopefully small dialer problem, it could benefit many.

Message Edited by FillStaffBill on 02-17-2009 11:11 AM
Message Edited by FillStaffBill on 02-17-2009 11:11 AM
Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
New Member
Posts: 3
Country: Australia

Re: Issue faxing with ASDS on ACT11

Hi Everyone,


Thanks for your help, they got back to me and I just had to run the "phone fix" option, ended up being quite simple to fixSmiley Happy

James