08-13-2010 07:20 AM
08-17-2010 03:46 AM
Well, the system requirements do list the versions of Outlook that are supported with each version of ACT!.
Well, just checking back on the status of this important issue and your comment prompted me to review the ACT2010 pack label, where it says:
'Works with Microsoft Office 2002/XP and all later Editions'
(My highlighting and no other qualifications visible. Incidentally, it also says 'Please ensure that the latest Microsoft updates are installed' - so that would include eg Outlook 2010 - right?)
That's a fairly unambiguous statement. Of course somewhere else in the ACT sales marketing documentation it might say something different, but (i) how many places is one supposed to check to see if they all agree with one another; (ii) a web page offers endless scope for rewriting history - who's to say what a given page might have said last month / last week or even yesterday.
Bottom line is that there's nothing on the pack to indicate that compatibility stopped at Outlook 2007.
08-17-2010 03:54 AM