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Is it Possible to Edit Last EMail Date?

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Bronze Contributor
Posts: 1,443
Country: USA
Accepted Solution

Is it Possible to Edit Last EMail Date?

When a mail merge was recently sent, no history recorded in ACT.

 

I checked the user's preferences:

 

E-Mail Setup Wizard

  • 5 of 8:  Subject and message (Recommended)
  • 6 of 8:  Subject and message and "From contact only"
  • 7 of 8:  Alarm - Both, Accept meeting invite-Automatically create activity in default database
  • 8 of 8:  Finish

To update the ACT history we recreated the history by creating a history with the Type = E-Mail and Result = Completed

 

The history was created, but under the "Result" column it says "Sent".  Older histories for other E-mails showed "E-mail Sent".  Is there a way to create and eMail sent history that also updates the Last eMail sent date?

 

Thanks in advance for your help.
            

John Purdy
ACT! Premium V. 18
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.

Accepted Solutions
Solution
Accepted by topic author jnpurdy
‎04-26-2018 05:10 AM
Administrator
Posts: 1,372
Country: United_Kingdom

Re: Is it Possible to Edit Last EMail Date?

Yes, you can create histories that will update the Latest Activities field.

In the case that you're talking about, you'd need to create the history with Type = "Other" and the Result = "Email Sent"

Hope this helps.

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Solution
Accepted by topic author jnpurdy
‎04-26-2018 05:10 AM
Administrator
Posts: 1,372
Country: United_Kingdom

Re: Is it Possible to Edit Last EMail Date?

Yes, you can create histories that will update the Latest Activities field.

In the case that you're talking about, you'd need to create the history with Type = "Other" and the Result = "Email Sent"

Hope this helps.