10-16-2008 05:49 PM
10-19-2008 12:16 AM
With ACT! 2009, the requirements page seems to indicate SBS SP2 is supported - http://www.act.com/2009/system/
What's the exact error and when does it occur?
10-20-2008 07:20 AM
After installing ACT2008 on the server then re-booting, the server would not boot up. It gave the error that it could not find the ntoskrnl32.exe file. Of course they had to do a total install of the server after this.
The issue is that their IT guy was told by ACT support that ACT cannot be installed on a server because of the version R2. I talked to support and they told me that because it is not on the list of NOT being supported that it IS supported. I also noticed that they did not have any anti virus software on the server and I also found out that this was the first reboot after they had a power outage a few weeks earlier.
I was able to get it on the workstations and now the Parent database is on one of the workstations but the other users are not able to log into the database. All the shares and security are set to allow them to get to it but when trying to log in they get the error that says the path cannot be found.
10-21-2008 01:31 AM
Just wondering if this helps - http://support.microsoft.com/kb/124550/en-us
I don't think there is a list of what is NOT supported... just a list of the supported platforms. As R2 is listed forACT! 2009, might be worth looking at an upgrade?
What's the exact error regarding the path?
What PAD file are they using
Can you open the PAD in notepad and post the contents?
Are the workstations using a local PAD file or opening the PAD file from the machine with the database?
10-21-2008 06:22 AM
David, it's listed as supported for 2009... was it also supported for 2008?
just thought I'd check as the 2008 sysreq page just re-directs to 2009 now.