04-25-2018 06:53 AM
It is my understanding that Last Results is a special field in ACT.
While I like having the last results on the screen, would it be possible to display the date field of the last results to the contact's detail screen?
FWIW, we use the last results to display the last significant activity with the contact.
04-25-2018 09:34 PM
04-25-2018 11:36 AM
04-25-2018 12:36 PM
Roy, always good to hear from you.
Bear with me as my follow up is just to understand the ACT construction a little better.
Since a history entry is made when Last Results is updated (the field is marked "Generate History"), is there no way to capture that date too? There certainly is data in a date field associated with the Last Results entry in history. I realize that the result is "Field Changed" vs "Completed", "eMail Sent", etc.
Can you shed a little more light on a "Field Changed" and how that prevents the date to be captured.
Many thanks.
04-25-2018 09:34 PM
05-25-2018 10:03 AM
08-09-2018 05:30 AM
This recommendation is posted for voting.
If you agree these changes would be a benefit, go to "Share Your Ideas" and look for
"Also Update Latest Activities"
Many thanks