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Invalid recurrence pattern message.

New Member
Posts: 2
Country: USA

Invalid recurrence pattern message.

Error: Invalid recurrence pattern. Retrieval of named days expects day type of  Named. Actual value was None. Using ACT Pro 2012, Win 7. I have deleted all Google calendar items and synced but still receive error and cannot see any of my appointments. 

 

Kernels

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Invalid recurrence pattern message.

What build do you have (Help | About)?

If not 14.1 HF, you should apply the update...
http://kb.swiftpage.com/app/answers/detail/a_id/28810
Note: you may need SP1 first
New Member
Posts: 2
Country: USA

Re: Invalid recurrence pattern message.

Thank you for responding. I have Sage ACT! Pro 2012 Version 14.1.108.0

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Invalid recurrence pattern message.

And the latest Hotfix? If you look at that link, HF4 does something related ... although not sure if it fixes the once once it's happened.

If not, try repairs with ACTDIAG - make sure you backup first

If you call support, tell them there's an internal KB article 28765 that they should look at
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Invalid recurrence pattern message.

New Member
Posts: 10
Country: USA

Re: Invalid recurrence pattern message.

I have Act Pro V17.2.217.0 and us Win 7 64bit.  I'm having the same problem and have removed all Google intergration in both Act and in Google calendar.  I have used Act Diagnostics and gone through the reindexing, repairing & rebuilding process and still get the error message when I'm trying to schedule an event.  Does anyone know of any method for fixing this issue?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Invalid recurrence pattern message.

TwoLeftFeet,
We'd have to take a closer look at the issue in this case. Please call us on 866 873 2006 to speak to one of our technicians.