07-26-2013 11:29 AM
Usually when I see this error it is because of an invalid entry for Google Integration. Since this is happening when trying to view contacts, though, I have some questions:
What version of Windows do you run?
What version of Act! do you run?
Is it happening on any database?
Is it happening on all contacts?
What are you clicking on right before this error comes up?
Have you tried running database mainenance? Tools>Database Maintenance>Check and Repair
If you can get back to me on that, I will give it my best shot, though I may have more questions for you.
01-22-2014 03:35 AM
Billy, I have a similar problem. Occurs when I attempt to integrate with Google Calendar. The actual error says
The database was originally from an export of Act2005 and is now in Act2013. Per your provious post:
What version of Windows do you run? Win7 Pro 64bit
What version of Act! do you run? Act 2013
Is it happening on any database? Only have one
Is it happening on all contacts? Not to contacts only calendar
What are you clicking on right before this error comes up? Tools>Integrate with Google>Syncronize with Calendar.
Have you tried running database mainenance? Tools>Database Maintenance>Check and Repair YES
Any thoughts and help would be appreciated?
01-22-2014 06:37 AM
That error message is caused by bad data on one or more activity records. You will need to get database services to fix it for you or an ACT! Certified Consultant who is able to fix it for you to do it. It has to be fixed by editing the SQL database directly. It can't be fixed from inside ACT!. If you would like me to fix it for you contact me offline or send me a private email.