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Internet mail crashing

New Member
Posts: 4
Country: USA

Internet mail crashing

Hello,  4th PC installation has a problem with Internet Mail crashing on every attempt to run it.  All PC's are Dell with XPSP3 and all updates.  Database access seems fine but View: Email brings up the Internet Mail program which promptly feezes.  Uninstall and Reinstall had no effect.  Thanks,  Dan

Copper Contributor
Posts: 7
Country: USA

Re: Internet mail crashing

Same problem here. Did you ever resolve the problem?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Internet mail crashing

You can try adding ACT! Email to the firewall/antivirus exception list. The path would be:
C:\Program Files\ACT\ACT for Windows\ActEmail.exe

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 7
Country: USA

Re: Internet mail crashing

Thanks, I'll try that.