07-29-2008 11:33 PM
We have a new client who has had virus problems on a number of workstations leading to one of the workstations being removed from the network. They were running Act on 2 workstations with one of the workstation storing everything correctly on the server and the other workstation storing everything locally [ I know - Why ] - Well - the workstation that was storing everything locally is the one that has been taken off the network and replaced with another workstation that is now using the shared database on the server with the other computer.
What we need to do is to import all of the data including contacts, tasks etc.. from the now redundant workstation over to the new Networked installation - software versions, usernames all the same etc..
Can anyone advise on the best practice for doing this to retain as much information as possible, like task lists etc.. and to merge it into the networked installation - I can only seem to see an export for contacts and groups.
08-05-2008 01:54 PM
Please refer to the following Knowledgebase article on best practices for importing:
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.