01-05-2015 03:31 PM
I'm in Windows 8.1 and Act Pro 16 and Office 2013.
I upgraded both Act and MS-Office about 6 month ago and since then, I've had 2 integration problems which had been working prior to that.
1). ACT no longer syncs with Google Calendar in spite of my having re-checked the sync settings. They all seem to be correct.
2). When I use Write/Email message from template, it always fails the first time, but if I repeat the command, it usually succeeds in creating a merged email the 2nd time.
I've already had to reinstall ACT twice. If I reinstall again to address these issues, am I in danger of using up my valid installs and possibly not being able to install at all without getting tech support (paid) help to reset my license?
Same question with MS-Office. Do you think reinstalling Office might help problem 2?
Any other suggestions on how to fix these problems?
01-08-2015 05:23 PM - edited 01-08-2015 05:24 PM
The google synch issue is covered ad nauseum in the post right above your question. Go Here to learn.
Search is your friend to get quick answers.