03-10-2012 01:10 PM
Has anyone had issues installing sage act pro 2012 on windows 7 pc's? Mine keeps saying that SQL Server R 2 Express needs installed after I installed it. It also says I can't continue to install until I load Service Pack 3 for windows XP, even though my laptop runs windows 7? Anyone know how fix?
03-12-2012 08:06 AM
Welcome to the Sage ACT! Online Community!
For the 'XP Service Pack 3' issue, see the following article: KB Article 26077.
The installation of the SQL instance for ACT! would not occur until after the point where the XP message is displayed. Try the installation with the fix in the article, if SQL still fails to install - please post the error.
03-13-2012 06:01 AM
It took me 2 weeks to get ACT 2012 installed on my laptop. I had the same issues and then some.
The XP problem can be solved by making sure that Compatibility Mode is turned off on the installation files. Right click on the files and select "properties".
There's a KB article on manually creating the ACT7 instance. It'll show up in a KB search with the keywords "act7 instance" and either "install" or "create".
03-16-2012 01:45 PM
The SQL installation is required for the computer on which the database will be physically located. In your situation, that is your computer - so there isn't a way around it. SQL will need to be installed on your computer.
Check to see if the 'SQL Server (ACT7)' service has been installed and is started, through the Services screen (instructions are in this article: KB Article 28216)
If the instance is not present, the next step would be to uninstall Microsoft SQL 2008 R2 (unless you have othe programs using it), and reinstall SQL using the instructions in this article: KB Article 26994
You may need to disable UAC before installing SQL (that may have caused the original issue), here are instructions: KB Article 25665
03-22-2012 06:11 AM
I uninstalled both Sage 2012Pro and SQL Server 2008 R2, and reinstalled both per the instructions. Same issue when I try to open my database. SQL Database instance unavailable.
03-22-2012 06:58 AM
Run actdiag. You should see that a server name <pcname>\ACT7
The Server Edition should show Microsoft SQL Server 2008 - Express Edition
To check that the Windows service for the server is actually running, run services.msc
and find SQL Server (ACT7) on the list of services. Its Status should be "Started"
and its Startup Type should be "Automatic".