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Installation of act! Win7

New Member
Posts: 7
Country: Germany

Installation of act! Win7

Trying to install act! OS Win7 64bit SP1 followe Error message comes up:

SP1 is not installed. (See attached photo)act.JPG

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Installation of act! Win7

The version of Act you are trying to installing requires Windows 7 Service Pack 1 to be installed. Please install this.

What version of Act that you are trying to install?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Installation of act! Win7

Gary

I've seen this error trying to install several different versions of the ACT! program in a virtual machine with Win 7 installed. When I check Win 7 SP1 shows as installed. No problem installing ACT! on the base machine running Win 7, only on the VMware virtual machine. My assumption was there was some hidden Microsoft licensing issue.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: Germany

Re: Installation of act! Win7

 I try to install Act!_Pro_v17_SP1 version

New Member
Posts: 7
Country: Germany

Re: Installation of act! Win7

I try to install on the base system not in a vitual machine

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Installation of act! Win7


inspec wrote:

 I try to install Act!_Pro_v17_SP1 version


The service pack refers to the Windows 7 Service Pack. These can be downloaded from http://windows.microsoft.com/

New Member
Posts: 7
Country: Germany

Re: Installation of act! Win7

SP1 is installed

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Installation of act! Win7

If you browse to the folder where the installer is saved, i.e. C:\act!_premium_v17_sp1x169, please try right clicking Setup.exe and running in compatibility mode, and as administrator as indicated in the screenshot below:

 

explorer_2016-03-02_11-43-17.png

 

Please let us know if this solves the issue.

New Member
Posts: 7
Country: Germany

Re: Installation of act! Win7

act.JPG

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Installation of act! Win7

[ Edited ]

Apologies, can you try again without the compatibility mode, but leaving the Run as admin setting enabled?

If this does not work, I would then try installing using a different Windows user to see if this resolves the issue.

Do you have a older version of Act installed?
Where did you download the Act v17 installer from?