Community
Showing results for 
Search instead for 
Do you mean 
Reply

Installation Error Message -> SQL Error

New Member
Posts: 1
Country: USA

Installation Error Message -> SQL Error

Installing ACT! 2010 on a new laptop. During the SQL database installation I get an error message that the SQL installation was unsuccessful and ACT! has to close. Any idea how to fix this?

 

Thanks!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Installation Error Message -> SQL Error

Hello Travelpro,

Welcome to the Sage ACT! Online Community!

 

To help determine/resolve your issue with the SQL installation - IF no other programs are using Microsoft SQL Server, go ahead and uninstall any components through the Programs and Features option.  Disable UAC through the Control Panel > Users option.  Reboot the computer.  Reinstall only the SQL program using the instructions in the following article: KB Article 19386

 

If the SQL installation is successful, proceed with installing ACT!.

 

If the SQL installation fails, it should provide more specific error messages - please post them here.

Greg Martin
Sage