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InstallShield Error 1628

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New Member
Posts: 4
Country: USA
Accepted Solution

InstallShield Error 1628

Hello,

I was installing ACT and the power flashed off. When I went to finish installing it said that it was installed, then when I went to un-install I received a message saying that Error 1628 Installation incomplete.

 

Basically, it won't let me install, it says it's already installed and when I un-install it says it can't because installation wasn't complete. I'm stuck in a loop.

 

Can someone give me some assistance please? I'm stuck. 

 

I have looked for incomplete processes  cntl + alt + del 

I have deleted the temporary file in windows

I have tried to reinstall from the disk


Accepted Solutions
Solution
Accepted by topic author orim031
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: InstallShield Error 1628

orim031,

 

Use the ACT! Uninstaller.exe to remove the partial install.

 

How to Use the ACT! Uninstaller.exe file

View solution in original post


All Replies
Solution
Accepted by topic author orim031
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: InstallShield Error 1628

orim031,

 

Use the ACT! Uninstaller.exe to remove the partial install.

 

How to Use the ACT! Uninstaller.exe file

New Member
Posts: 4
Country: USA

Re: InstallShield Error 1628

Thank you very much. Worked like a charm!