InstallShield Error 1628

[orim031]

Hello,

I was installing ACT and the power flashed off. When I went to finish installing it said that it was installed, then when I went to un-install I received a message saying that Error 1628 Installation incomplete.

Basically, it won't let me install, it says it's already installed and when I un-install it says it can't because installation wasn't complete. I'm stuck in a loop.

Can someone give me some assistance please? I'm stuck. 

I have looked for incomplete processes  cntl + alt + del 

I have deleted the temporary file in windows

I have tried to reinstall from the disk

[dlunceford · Accepted solution]

orim031,

Use the ACT! Uninstaller.exe to remove the partial install.

How to Use the ACT! Uninstaller.exe file

[dlunceford · Accepted solution]

orim031,

Use the ACT! Uninstaller.exe to remove the partial install.

How to Use the ACT! Uninstaller.exe file

[orim031]

Thank you very much. Worked like a charm!