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Install Problem

New Member
Posts: 2
Country: USA

Install Problem

I am trying to install ACT 2009 on an older laptop running Windows XP. After installing NET Framework a reboot is required. After rebooting the installation goes back to the beginning of the process reinstalling NET Framework and requiring another reboot. It keeps repeating this loop. Any suggestions as to how to get past this.

Thanks, Steve Fitzgerald

Silver Contributor
Posts: 1,818
Country: USA

Re: Install Problem

Just an idea, check and see if .net 4 is installeed. if so, delete and reinstal

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Jon Klubnik|
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 2
Country: USA

Re: Install Problem

Sorry to be dump, but how do I determine if .net 4 is installed.  Thanks.

Bronze Elite Contributor
Posts: 1,779
Country: United_Kingdom

Re: Install Problem

Hi stevefitz,


Go to Add/Remove Programs from the Control Panel and find .Net 4.0 as shown in the attached screen shot.


Remove both Client Profile and Framework. Note that one will need to be removed before the other.  It will tell you and I can't remember which!




David Shaw
Act! Certified Consultant since 2001
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